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FAQ

  • What is the Bid2Win?
    Bid2Win is a highly effective and efficient way to participate in smart phone and accessories auctions. With Bid2Win, participants can bid from anywhere via SMS, at any time, without needing access to a computer or if they are out of data.
  • How does Bid2Win work?
    To use Bid2Win, participants first need to register by sending keyword “1” to short code 1020. Once registered, participants can then text their bids eg. 100 to short code 1020 for the item on auction. Participants will receive notifications via SMS when they are outbid and can continue to bid by simply responding to the notification messages.
  • What are the charges?
    To participate, there is a daily charge of Ghs 0.90
  • Do I get charge for sending SMS to the short code when bidding?
    No, standard text messaging cost will not apply while bidding.
  • How do I unsubscribe to the Bid2Win service?
    By simply sending keywork “end” to the short code 1020 or dial *463# and follow prompt to deactivate the service.
  • What are the benefits of using Bid2Win?
    Bid from anywhere, at any time, without needing data. Faster and more streamlined bidding of mid to high-end products Real time notification by SMS No standard text messaging charges
  • How do I register for Bid2Win?
    To register for Bid2Win, simply keyword “1” to short code 1020.
  • How do I bid on an item using Bid2Win?
    To bid on an item using Bid 2 Win, simply text your bid to 1020. You will receive an SMS notification when you have been outbid. You can continue to bid by simply responding to the notification message.
  • What happens if I win an item?
    The highest bidder at the end of the auction will win the item. The winner will be notified by SMS to pick the item up at a Telecel Retail Shop or have it delivered
  • Will my personal information be shared with third parties?
    No, we prioritize the privacy and security of our subscribers. Your personal information will not only be shared with third parties for marketing purposes.
  • What if I have a question or concern about Bid2Win?
    If you have any additional questions or need support, you can contact the network provider’s customer care team via email. We are here to assist you and address any concerns you may have. Helpline – support@iservicesltd.com
  • What kind of items can I bid on using Bid 2 Win?
    You can bid on a wide variety of items using Bid2Win, including smart phones, electronics etc.
  • How long do auctions last?
    Auction lengths vary, but most auctions last for a day.
  • How do I pay for an item that I've won?
    You can only pay for items that you've won using Mobile Money for tracking and refund purposes.
  • How do I collect an item that I've won?
    You can collect items that you've won from the designated location specified in the auction listing.
Terms and Conditions
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